Android 10: Device Admin Enrollment Deprecated

Problem

Android 10 devices cannot be enrolled as a device admin. This means that Samsung devices cannot be enrolled as “Legacy - Device Admin” from the Samsung KNOX portal.

If you try to enroll a Samsung Android 10 device, the enrollment will halt when you try to activate the KNOX License.

Cause

Google has deprecated Device Admin in Android 10 due to security issues.

Source: Android 10 — see the Enterprise section.

Solution

To enroll a Samsung device, enroll it as a Device Owner instead.

Create a new MDM profile in the Samsung KNOX portal. See Samsung KNOX Mobile Enrollment (KME) and Android Device Owner Enrollment.