Location Bubble Chart Widget

Formerly known as Application Impact for Locations

The Location Bubble Chart widget allows you to identify “if and when” computers are affected by a specific problem. The widget makes it easy to determine which application has encountered the problem for a selected location(s). The user is able to detect exactly how many computers are affected and exactly when it happened.

The Widget looks at the number of affected online computers by triggered events e.g. with longer response time or availability at the specified location(s) and displays them as a bubble markers on a timelime. Remember what an event is? It’s a threshold violation, for example a response time that isn’t acceptable. When an event happens, the widget looks at how many computers are affected by the event, and the bubbles then adjust color accordingly.

If computers are showing activity but no online computers are affected, the bubbles will be green . If something is wrong, the bubbles change color to either yellow , orange or red depending on how many computers are affected by the problem. If there’s a problem, the widget will also tell you exactly how many computers and which locations are affected.

Bubbles are color-coded based on the percentage of affected number of online computers. The more affected online computers, the more red the timeline’s bubbles become.

• Green bubble: Less than 10% of the online computers are affected
• Yellow bubble: 10-20% of the online computers are affected
• Orange bubble: 20-30% of the online computers are affected
• Red bubble: More than 30% of the online computers are affected

The widget allows you to view more details on the timeline this way:

Important

Example: Click thumbnail to view image in full size.

• Number of affected computers: Place your cursor over a bubble to view the number of affected computers that the bubble represents e.g. in example above it shows 10 of 20 online computers are affected.
• Details about Impact: Place your cursor over a bubble to view how great the threshold violation was e.g. it shows in above example that 50% are affected which is really high than the set threshold i.e. 30%.
• Zoom: To zoom in, click and drag across the required area of the timeline.

Important

When referring to an Application, how do you define "Online" and "Affected"?

Multiple events are triggered based on the data reported by the PerformanceGuard Agent. If the agent reports a connection to a defined application an “Application Online Event” is triggered to keep track of which computers are connected to which applications. If the reported response times exceed a defined threshold, then an another event is triggered. This allows PG to determine the impact ratio of computers experiencing bad response times and the computers that are connected to the application, which we refer as to “Affected”.

Set Up the Widget

You have to [[define an application]] before you can set up the widget. PerformanceGuard automatically creates an Application Online event when an application has been created.
Technically, your administrator sets up PerformanceGuard applications to define this.

Tip

You must define Event Rules in Manage Thresholds and Events before adding the widget on your dashboard.

• Your PerformanceGuard administrator has predefined Event rules i.e. select ADMINISTRATION > Event Management > Event Rules (or create a new Manage Thresholds and Events).

  • For Client/Server applications:

    • Response Time, Availability, TCP Retransmissions, Average RTT, Protocol Response Time and Application Online

  • For Web applications:

    • Response Time, Availability and Application Online

Important

How does PerformanceGuard determine if a computer is affected or not?

PerformanceGuard looks at the performance data it receives from agents installed on your organization’s computers. It continuously evaluates the number of computers affected by events over a period.

PerformanceGuard comes with a number of built-in event rules, so your administrator doesn’t necessarily have to set up event rules of his own.

Select what You Want to View

Your PerformanceGuard administrator has typically set up the widget to view the timeline.
When that’s the case, you can simply use the Locations and Applications menus in the top part of the dashboard to view the number of affected computers for selected Time Period.

Tip

Locations: Subnets, AutoSteps Network Groups & AutoSteps executor group(s) are not supported.

Tip

When you use the Locations menu, there’s a search field that you can use to search for locations.