Computer Search

On the computer search page (ANALYZE > Computers > Computer Search) you can quickly find computers that match specific search criteria.

Before you start

The Computers menu requires the Detail or Admin role. See Manage Users.

• Computer Name: Type all or part of the required computer’s network name. The computer name is not case sensitive.

Important

Example: If you type ab, all computers with names like ab, AB, Abe, cabinet, Scab, etc. will show up.

• User Name: Use this field if you want to search for a user who is currently logged in. Just like the computer name (see the previous), the user name is not case sensitive.
• Agent ID: Lets you base your search on the ID of the PerformanceGuard agent installed on the computer.
• IP Address: Specify all or part of the required computer’s IP address. For example, you can fill in just the first three IP address fields to search for all computers on a subnet.
• Member of: Use if the required computer must be member of the selected location or group. Select All to ignore this parameter.
• Not member of: Use if the computer mustn’t be member of the selected location or group. Select the entry None to ignore this parameter.
• Rows: The maximum number of search results that you want to view per page.
• Frontend Server: Only list computers whose PerformanceGuard agents deliver data to the selected PerformanceGuard Frontend server.
• Citrix servers only: Only list computers that are Citrix servers.
• ICA clients only: Only list computers that have an ICA Client installed.

Caution

If this option and the Citrix servers only option are both selected, only Citrix servers that have valid ICA Clients installed will be listed.

You don’t need to use all of the parameters. Click Clear to empty the search fields.

When you click the Lookup button to perform the search, matches are shown below the search form. The table shows the Computer Name, Activity, Agent ID, User Name, Domain Name, Network Name and IP-address of each computer. Click a column heading to sort the table by that column.

The colored indicators in the Activity column of the table represent the computer’s activity level:

• 

  Green: The computer’s PerformanceGuard agent delivered data within the last 30 minutes.

• 

  Yellow: The agent delivered data sometime between the last 30 minutes and the last 24 hours.

• 

  Red: The agent hasn’t delivered any data in the last 24 hours.

Caution

The timing settings for computer activity are Customize Web Interface and may have been changed in your organization. Ask your PerformanceGuard administrator if in doubt.

Click the link in the Computer Name column to view more information about a computer.

Tip

If you export the computer information, you can view more details—for example information about a computer’s MAC address, free disk space and memory usage that you would otherwise need to delve deeper into the search results to view. See the following.

Export

Click the Export button to export the computers that match the search criteria as an .xls file (ClientSearchData.xls). The file starts with the search criteria that you used. Depending on your browser, the file is downloaded or opened in Microsoft Excel.

Add computers to a group or remove them

If you have the Admin role, the search results also have a Check column and two panels below the table:

• Add computers to group: Select a group, and then click Add Selected to add the computers that you have selected in the Check column, or Add All to add all computers in the search result.
• Remove computers from group: Select a group, and then click Remove Selected or Remove All.

Dynamic groups, such as network groups, aren’t listed because PerformanceGuard maintains their members automatically. See Grouping of Computers.