Manage Time Periods
Select ADMINISTRATION > Reporting > Periods to manage the periods of time used in PerformanceGuard KPI reports, SLA reports and trend graphs.
A period defines which week days and hours of the day should be included in the result when PerformanceGuard creates SLA reports or trend graphs. The Periods list shows the Name, Description, Period Type and Enabled setting of each period.
Create a period
Section titled “Create a period”-
Select ADMINISTRATION > Reporting > Periods.
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Under New Period, type a Name for the period, and click Create.
The new period is created with the period type Day, and it’s disabled.
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Edit the new period to define it (see the following), and set Enabled to Yes.
Edit a period
Section titled “Edit a period”-
Select ADMINISTRATION > Reporting > Periods, and click the edit icon next to the required period.
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Specify the following:
- Name: The period name, for example Monday through Friday, working hours.
- Description: An optional description of the period.
- Period Type: The calendar period that the result is calculated for: Hour, Day, Week, Month or Year.
- Hours: Select the hours of the day that should be included, for example 8-9 through 15-16 for working hours from 8 AM to 4 PM. If you don’t select any hours, PerformanceGuard includes all hours.
- Days: Select the days of the week that should be included, for example Mon through Fri. If you don’t select any days, PerformanceGuard includes all days.
- Enabled: Yes or No.
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Click Save.
To delete a period, click the delete icon next to it in the Periods list. You can also click Delete while you edit the period.
You can disable a period by editing it and changing the Enabled setting to No. If you disable a period, it won’t be available on any graphs, but it will have no influence on SLA or trend calculations.
Default periods
Section titled “Default periods”By default these periods are predefined in PerformanceGuard:
| Name | Description | Period Type | Enabled by default |
|---|---|---|---|
| Hour | All hours | Hour | Yes |
| Day | Full day | Day | Yes |
| Week | Full week | Week | Yes |
| Month | Full month | Month | Yes |
| Year | Full year | Year | No |
| Working hours | Hours 08-16, Mon-Fri | Hour | Yes |
| Working days | Hours 08-16, Mon-Fri | Day | Yes |
| Working week | Hours 08-16, Mon-Fri | Week | Yes |
| Working month | Hours 08-16, Mon-Fri | Month | Yes |