Cloud Services

Caution

You can only do this if you’re a PerformanceGuard administrator.

Caution

Please make sure that the PerformanceGuard Display 2 service has incoming/outgoing access to call external HTTPS resources.
See the Troubleshooting section below for more information.

PerformanceGuard can use cloud services delivered by CapaSystems A/S.

To see the list of Cloud Services, go to Administration > Cloud > Services

Important

The Cloud Services will be listed if a valid Portal Access Token is provided in Administration > Cloud > Integration.

To enable a service, a valid contract is required. Please contact CapaSystems for more information.

After enabling a Service, the related Dashboard(s) for that specific service will be created.

Office 365 Service, will start collecting data.
If no IP data is available at that time, the Dashboard(s) will be shown without data until the Cloud Service Job has run to lookup the IP data from PerformanceGuard.
The Cloud Service Job will run every hour to lookup new IP-addresses. If the contract for an enabled service is no longer active when the job runs, PerformanceGuard turns off the service.

To add the Access Token and turn on a service step by step, see Connect PerformanceGuard to CapaOne.

Available Services

• Office 365
• CapaOne Reliability

Troubleshooting

Caution

Following errors can occur.

1. The authentication service could not be reached - PerformanceGuard must have access to CapaOne Portal to validate license/contracts. (https://api.capaone.com/portal/login)
2. The lookup service could not be reached - PerformanceGuard must have access to call external resources to sent data for lookup of IP data. (https://api.capaone.com/performanceguard/lookup/ip)

It should be enough to add a firewall rule for api.capaone.com on port 443 to cover both endpoints.