Alert List

To view triggered Manage Thresholds and Events in a detailed list format, select REPORTING > Alerts, and then select the Alert List tab.

1. In Location, select the required location, or keep Any Location.
2. In Alert Severity, select the required severity level: Normal, Informational, Warning, Error or Critical. Keep Any Severity to include all levels.
3. In Alert Category, select the required alert category. Select No Category to view alerts that don’t belong to a category.
4. In Alert Rule, select the required alert rule. Alert rules control the creation of alerts based on events. An alert rule is the combination of an event category and minimum severity, and a location to apply the rule to.
5. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don’t suit you, select Custom to Custom Time Periods on Graphs.
6. Click the Update button.

The table lists each alert with its Alert Id, Timestamp, Alert Rule, Location, number of Affected Networks and Affected Computers, and Severity.

Tip

Click the magnifying glass icon in the first column of a row to View Details About Alerts, including affected locations, networks and computers as well as events that relate to the alert. If you have the Admin role, you can also click the name in the Alert Rule column to open the alert rule that triggered the alert.

Below the table, click Export to download the table as an Excel (.xls) file. If you have the Admin role, you can also click Add to custom report to add the table to a report. See Manage Custom Reports.