Apple Enrollment

Apple devices (iPhone, iPad, Mac) are enrolled through Apple MDM.

Before you start

• Apple enrollment requires a one-time Apple Push Certificate Setup before any device can enroll.
• The enrollment instructions in CapaOne require iOS, iPadOS, or macOS 17 or later on the device.

Enrollment configurations

An enrollment configuration defines the management mode and what groups, apps, and settings a device receives once enrolled. Go to Apple → Enrollment → New to create one.

• Unsupervised (BYOD) — for personally owned devices. The user installs an enrollment profile manually; personal apps and data stay private.
• Supervised (corporate) — for company-owned devices enrolled through Apple Business Manager (DEP). The device is fully managed from first boot, with no manual steps.

Create a BYOD configuration

1. Go to Apple → Enrollment → New.
2. Give it a name and description.
3. Add groups, configurations, and applications to apply after enrollment.
4. Save.

Create a supervised (corporate) configuration

1. Go to Apple → Enrollment → New.
2. Give it a name and description.
3. Add groups, configurations, and applications for supervised enrollment.
4. Under DEP Enrollment Profile, select an Authentication method. Without Entra ID integration, choose No user authentication.
5. Under Skip Items, select all setup panes — this improves the first-boot experience.
6. Save the configuration.
7. Click the action menu (⋯) on the configuration and select Set as default DEP.

Enroll devices

Open a configuration with View to access its enrollment materials on the QR Code, Download, DEP Configuration, and Summary tabs.

BYOD devices

1. Open a browser on the device, or scan the QR code from the configuration using the camera.
2. Download the enrollment profile and install it:
   • iOS/iPadOS: Settings → General → VPN & Device Management
   • macOS: double-click the profile, then approve it under System Settings → Privacy & Security → Profiles

The device appears under Apple → Endpoints.

Supervised devices (DEP)

Requires the Apple DEP Integration.

1. Assign the device in Apple Business Manager to the CapaOne MDM server.
2. Reset or unbox the device.
3. The device auto-enrolls during initial setup. If Entra ID integration is enabled, the user signs in with their credentials.

The device is supervised and managed without manual steps.