Driver Management

Provision Manager includes driver management for enrolled Windows endpoints. After a device is provisioned, CapaOne continues to monitor its drivers and detects updates as new versions become available. You install the updates from CapaOne, or with a workflow, without reimaging the device. See Update Drivers on Windows Endpoints.

Driver management status is available in two places:

Windows → Provision → Dashboard — chart-based overview of driver compliance across the fleet.
Windows → Provision → Drivers — a list view showing all driver stats per endpoint, useful for finding specific devices or sorting by status.

Driver compliance

The Driver Compliance chart shows the current driver health across your fleet in three categories:

Driver Up-to-Date — all managed drivers on the device are at the latest available version.
Driver Updates Available — one or more drivers have a newer version that has not yet been applied.
Not Supported — the device model is not in CapaOne’s driver catalog. See Supported devices below.

The Driver Updates Available and Driver Up-to-Date charts break the same numbers down by device model. Use them to see whether outstanding updates are concentrated on a few models.

Supported devices

CapaOne maintains a hardware model catalog that determines which devices can receive automatic driver updates. The Driver Supported Devices chart shows how your fleet splits between supported and unsupported models.

To see exactly which models are supported, click the Supported Models button on the Provision Dashboard.

Virtual machines always appear as unsupported — driver management is intended for physical hardware, since VMs use virtual device drivers managed by the hypervisor.

If you have physical devices showing as unsupported, their hardware model is not yet in CapaOne’s catalog. CapaSystems updates the driver catalog every Thursday, and new models are usually added automatically. If a model stays unsupported, contact CapaSystems Support and ask for it to be added. Include the exact manufacturer and model name, as shown in Windows System Information. Until the model is supported, handle driver updates for those devices manually or through other tooling.

Driver update categories

Driver updates are grouped by category (chipset, network, display, storage, etc.). The Driver Update Categories chart gives a breakdown of which categories have pending updates across the fleet.

This is useful for prioritising remediation — a pending network driver update, for example, is generally more urgent than an optional utility driver.

In-progress and failed updates

Two additional charts track the live state of driver update operations:

Driver Updates in Progress — updates currently being applied. This is typically only populated during active update cycles.
Driver Updates Failed — updates that did not apply successfully. Failed driver updates should be investigated — check whether the device is online, whether the driver package is compatible with the OS version, and whether the failure is isolated or affecting multiple devices.

Good to know

Detection is automatic, installation isn’t — once a device is enrolled and its model is in the catalog, CapaOne detects driver updates without additional configuration. You start the installation from the Drivers tab, from the endpoint’s page, or with a scheduled Automation workflow.
Unsupported devices still benefit from provisioning — a device that cannot receive automatic driver updates can still be provisioned using a template. It will simply show as unsupported in the driver compliance view.
Driver updates happen independently of OS provisioning — after the initial provisioning, driver updates continue on an ongoing basis as new versions are published to the catalog.
Check the Drivers tab (Windows → Provision → Drivers) to see the driver update status per endpoint. The History tab lists provisioning runs, not driver updates.