Roles and Product Access
Two things decide what you can do in CapaOne:
- Your role decides whether you can administer users and organizations.
- Your organization’s contracts decide which features everyone in the organization can use.
Each CapaOne user has one role. You set the role when you create or edit a user under Users & Organization.
| Role | What it allows |
|---|---|
| User | The default role. Use all the features your organization has, and view and edit your own profile. A user can’t change their own role. |
| Manager | Everything a user can do, plus Users & Organization: create, edit, and remove users and assign their roles; create, rename, and delete sub-organizations; manage the products that sub-organizations can use; set the sign-in methods; and view licenses, billing, and consultant hours. |
If you don’t have the Manager role, Users & Organization shows that the page requires the Manager role. Contact your CapaSystems account manager to request access.
Roles don’t limit access to features. Every user in an organization sees the same features.
Product access
Section titled “Product access”The features you see depend on the products your organization has an active contract for. When you switch organization in the top bar, CapaOne shows the features of that organization.
| Product | What it unlocks |
|---|---|
| Application Manager | Windows applications: Repository Apps, Company Apps, and Scripts; application patching; and Automation workflows. |
| Mobile Manager | The Android and Apple sections, and the Self Service Hub. |
| Experience Monitor | Reliability and the Event Log. The contract also sets how far back reliability data goes. |
| Security Monitor | Security Monitor and the Security report under Reporting. |
| Provision Manager | Provision Manager, driver updates, driver installer configurations, and Automation workflows for drivers. |
| Privilege Manager | Privilege Manager and its configurations. |
The Windows Dashboard, Endpoints, and Enrollment pages are available with any of the Windows products above. Windows → Configurations is available with Privilege Manager or Provision Manager.
When a feature isn’t part of your contracts, CapaOne either hides the menu item or shows a short introduction to the feature with a way to contact CapaSystems.
To see your organization’s products, open your profile. See License and Contract Management.
Sub-organizations
Section titled “Sub-organizations”A sub-organization can use the products of its parent organization. A Manager in the parent organization turns each product on or off for the sub-organization under Users & Organization → Contracts. See Create organizations and manage users, billing, licenses & contracts.