Installation Tiers

Installation tiers control the order in which applications and scripts install on an endpoint. Put preparation steps and prerequisites in an early tier, and configuration and cleanup steps in a late tier, so each installation finds what it needs already in place.

How tiers work

An endpoint installs one application or script at a time. When several are waiting for the same endpoint, CapaOne picks the one in the lowest tier first. Within the same tier, the one that was requested first goes first.

• A tier sets the order only. An installation doesn’t wait for, or depend on, the result of an installation in an earlier tier.
• An installation that is already running isn’t interrupted. If an application in an earlier tier is queued while a later one is running, it installs next.
• Driver updates always install in the Prerequisite tier.

Set the installation tier

Select the tier in the Installation Tier field when you create or edit a Company App, a Script, or a Repository App. Standard is the default.

Tier 0 - Preparation

Tier 0 is the initial installation tier, executed before any software deployment begins. It establishes the foundational conditions required for all subsequent tiers to function correctly.

Typically includes domain join operations, network configuration, local account setup, time zone and locale settings, and any other environment-level actions that must be in place before software installation can proceed.

Tier 1 - Prerequisite

Tier 1 is for core components and dependencies required for system stability, security, or subsequent software execution.

Typically includes .NET Runtimes, C++ Redistributables, Java VM, AV/EDR agents, VPN clients, and Certificates.

Tier 2 - Standard

Tier 2 is the default installation tier for software that does not have specific prerequisite constraints.

Typically includes productivity software like Microsoft 365, Web browsers, PDF readers and standard line-of-business software.

New packages and scripts are automatically assigned to this tier unless specified otherwise.

Tier 3 - Configuration

Tier 3 is for post-installation modifications, secondary integrations, and environment tuning for previously installed software.

Typically includes registry customization, application add-ons/plugins, license activation scripts and removal of “bloatware”.

Tier 4 - Finalization

Tier 4 is for system cleanup, state transitioning, and operational hand-off.

Typically includes device encryption, device unlocking, final scripts, and user notifications.