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Update Drivers on Windows Endpoints

CapaOne detects driver updates for supported Windows endpoints automatically. The updates are installed when you start them: from the driver list, from an endpoint’s page, or with an Automation workflow.

How updates are detected

Section titled “How updates are detected”

The CapaOne Agent reports the drivers installed on the endpoint. CapaOne compares them with its driver catalog for the endpoint’s model, operating system, and architecture, and marks the endpoint as having updates available when newer drivers exist. CapaOne also re-checks all endpoints against the catalog once a week.

To make an endpoint report its drivers right away, select Request → Scan drivers on the endpoint’s page.

Install driver updates on several endpoints

Section titled “Install driver updates on several endpoints”
  1. Go to Windows → Provision and select the Drivers tab.
  2. Select the Update Available status on the left.
  3. Select the endpoints you want to update. Use Name or model to search.
  4. Click Install.
  5. In the Update Drivers dialog, click Update.

The endpoints move to In Progress and then to Up-to-Date, Restart Required, or Failed. You can also follow the updates on the Operations in Progress tab.

Status Meaning
Update Available Newer drivers are available for the endpoint.
In Progress Drivers are being installed. The Workflow column shows the workflow that started the update, if any.
Restart Required Drivers are installed, but the endpoint must restart to finish.
Up-to-Date The endpoint has the latest drivers from the catalog.
Failed The last driver installation failed.

How the end user is asked to install and restart is set by the endpoint’s driver installer configuration.

Install driver updates on one endpoint

Section titled “Install driver updates on one endpoint”
  1. Open the endpoint’s page and select the Drivers tab.
  2. Click Update or Update all.

The tab lists each driver with its name, provider, category, status, and the current and available version. You can sort the list by name or category.

If a driver has the status Outranked, another driver takes precedence for the same device. This can happen when several drivers are installed for the same device, or when Windows uses its own default driver instead.

Update drivers automatically

Section titled “Update drivers automatically”

To install driver updates on a schedule, create a scheduled workflow with the action that updates Windows drivers. The action has no options. See Automation.

Check which models are supported

Section titled “Check which models are supported”

To see the models in the driver catalog, click Supported Models on the Windows → Provision → Dashboard tab. The list shows the vendor, model, operating system, and the hardware identifiers used to match the model.

Driver updates are available for supported models from these vendors:

  • Dell
  • HP
  • Lenovo
  • Microsoft
  • Dynabook

Virtual machines and models that aren’t in the catalog are shown as Not Supported. On the endpoint’s Drivers tab, they show the message “This computer model is not supported by CapaOne Drivers”.

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